This Privacy Policy explains how Applesin Co., Ltd. (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit Applesin.com or purchase from us. By using our Site, you acknowledge and agree to the handling of your information as described below.
1. Information We Collect
We collect information that you provide directly, including your name, address, email, phone number, payment details (processed securely by third-party gateways), and order or account information. We also collect technical data automatically, such as IP address, browser type, device information, pages visited, and cookies that help us understand how you use our Site. In some cases, we may collect optional information like your marketing preferences, responses to surveys, or interactions through social media when you choose to share them.
2. How We Use Your Information
We use your information to process and deliver your orders, provide customer support, update you about your purchases, and improve the performance and personalization of our services. Your data may also be used to detect fraudulent activity, comply with legal or regulatory requirements, and send marketing communications when you have given your consent. We do not sell or rent your personal information to third parties.
3. Legal Basis for Processing
For customers in the EU/EEA, we process personal data based on contractual necessity for fulfilling your orders, legitimate interests such as improving services and preventing fraud, consent for marketing and cookies, and legal obligations related to tax, customs, and regulatory compliance.
4. Sharing Your Information
We may share your information with trusted service providers who assist with payment processing, shipping, analytics, IT infrastructure, and customer support. These partners process your data only as necessary to deliver our services and are required to protect your information in accordance with applicable laws.
5. International Transfers
Your information may be transferred and processed in countries outside your residence. We ensure that such transfers comply with PDPA, GDPR, and internationally recognized data protection safeguards.
6. Data Retention
We retain your personal data only for as long as required to fulfill the purposes outlined in this Policy or as required by law. Transaction and order-related records may be stored for several years for compliance reasons, while marketing consent data is kept until you unsubscribe or request removal.
7. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, alteration, or misuse. While no online system is perfectly secure, we actively monitor and update our security practices.
8. Your Rights (PDPA + GDPR)
You have the right to access, correct, or update your personal data, request deletion, withdraw consent for marketing, request a copy of your data, or object to certain processing activities. You may contact us at any time at info@applesin-es.com to exercise your rights.
9. Third-Party Links
Our Site may contain links to external websites. We do not control and are not responsible for the privacy practices of these third parties, and we encourage you to review their policies when visiting their pages.
10. Updates to This Policy
We may revise this Privacy Policy from time to time. Any updates will take effect once posted on this page, and we recommend reviewing it periodically to stay informed.
11. Contact Information
If you have any questions, requests, or concerns regarding your personal data, you may contact us at:
📩 info@applesin-es.com
Cookie Policy
1. How We Use Cookies
Applesin.com uses cookies and similar technologies to ensure our website functions properly, to remember your preferences, and to understand how visitors interact with our pages. Cookies help us improve the Site’s performance, enable secure checkout, and provide a smoother shopping experience. Some cookies are placed by third-party service providers such as analytics tools or payment platforms.
2. Types of Cookies
Our Site uses essential cookies required for core functions like cart and checkout, functional cookies that store your preferences, and analytics cookies that help us understand how our website is used. In certain cases, we may also use marketing or advertising cookies to deliver relevant content or measure campaign performance, and these will only be activated where applicable laws require your consent.
3. Managing Cookies
Most browsers allow you to manage or delete cookies at any time by adjusting your settings. You may choose to block non-essential cookies; however, blocking essential cookies may affect website functionality and prevent certain features, such as completing a purchase or logging into your account.
4. Third-Party Cookies
Some cookies may be set by external providers whose services we use, such as analytics, payment processors, or embedded content platforms. These providers manage their own cookie policies, and we recommend reviewing their privacy terms if you interact with their services through our Site.
5. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our practices. Continued use of our Site signifies your acceptance of any updated version.
6. Contact Information
If you have questions regarding our use of cookies or your preferences, please contact us at:
📩 info@applesin-es.com